Frequently Asked Questions

Is the software available for Mac?

No. The software is Windows only, and there are no plans for a Mac OS version. However the software has been demonstrated on Windows 7 in Parallels or VM Fusion on a Mac.

Will the software support my Pentax/Sony/Olympus/Fuji/NNN camera?

It might. Download the software, connect the camera and check.

Out of memory error when try to download photos from multiple camera

Go to Settings->Advanced and uncheck Load thumbs in download window.

Record movie with D3200/D3300

Switch to Continuous Mode and Turn on the Application Mode

Support for Windows N

For Windows N required the Media Feature Pack to be installed go to Media Feature Pack and download the correct version media pack base on the version